Do you have any questions? Below you will find answers to some of our most frequently asked questions. If your question is not listed, please do not hesitate to contact our reception team via info@schiedam.valk.nl or +31 (0)10 800 2800.
The Green Rate is a more affordable stay option where no interim room cleaning or towel replacement takes place during your stay. Upon arrival, guests receive a complete set of towels, including two additional wellness towels.
If a guest would still like an interim room cleaning during their stay, this can be added for €25.00. If the guest only requires fresh towels, this is possible for €12.50.
This way, guests can choose whether they would like to make use of additional services during their stay.
You can choose from Comfort Rooms, Deluxe Rooms, Superior Rooms, Family Rooms for up to four guests, and a selection of themed suites.
The maximum occupancy varies by room type. Comfort Rooms, Deluxe Rooms, Superior Rooms, and Suites are designed for two guests. Subject to availability and in consultation with our Front Office team, an extra bed can be added for an additional charge. Family Rooms accommodate two adults and two children.
Yes. An extra bed can be added for an additional charge, subject to availability and approval by our Front Office team.
Yes. You can add a baby cot during the final step of your reservation under "Extras"
An extra bed is available for €50.00 per night.
A baby cot is available for €20.00 per night.
Yes, all of our rooms are equipped with air conditioning.
Yes, every room features an individual thermostat for your personal comfort.
Yes, complimentary Wi-Fi is available throughout the entire hotel.
Yes, all rooms feature a modern rain shower with a separate handheld shower.
The following room types include a bathtub: Deluxe Rooms, Superior Rooms, Family Rooms, and Suites.
Comfort Rooms and Accessible Rooms do not include a bathtub.
Van der Valk Hotel Schiedam uses comfortable Swiss Sense mattresses.
Our Disabled Comfort Room is fully wheelchair accessible.
Yes. Both the toilet and walk-in shower are equipped with grab rails, and the shower also includes a shower stool.
Accessible Rooms can be reserved through our online booking system. Once your reservation is complete, you will receive a digital confirmation by email.
The room is standard equipped with a shower stool, grab rails, and support handles.
No, we do not offer specifically hypoallergenic bedding.
Yes. Our Deluxe Rooms feature hard flooring instead of carpet, making them suitable for guests with allergies.
No, we do not have a specific cleaning protocol for hypoallergenic rooms.
The following room types include a balcony: Deluxe Balcony and Deluxe King Balcony. In addition, a limited number of Comfort Rooms also have a balcony and can be booked subject to availability.
We do not offer rooms with a terrace, only rooms with a balcony.
Smoking is permitted on the balconies of the hotel rooms, provided the balcony door remains closed. Only cigarettes are allowed.
No, dogs are not permitted in the hotel rooms.
No, pets of any kind are not permitted in the hotel rooms.
Yes, our hotel offers room service for guests who wish to enjoy food and drinks in the comfort of their room. Simply place your order and it will be delivered directly to your hotel room.
Room service is available daily from 09:00 to 22:00. Outside these hours, the selection may be limited. The current opening hours and available menu can be found in the room service menu in your room or by dialling 9.
Please note that room service hours may vary during public holidays.
A QR code is available in every room, allowing you to order room service online during kitchen opening hours. Payment can be made online.
If you prefer, you can also place your order by calling reception on 9. In that case, the charges will be added to your room bill.
Our complete lunch, drinks, bar bites, and dinner menus are available through room service.
Yes, a €25.00 room service delivery fee applies to each order.
The prices of our room service dishes are the same as those listed on our lunch, drinks, and dinner menus. The applicable room service delivery fee will be added to your order.
Our breakfast buffet is available for both hotel guests and non-resident guests at the following times:
Not staying with us? You are more than welcome to join us for breakfast. Reservations can easily be made through our website.
Yes, non-resident guests are welcome to enjoy our breakfast buffet. We recommend making a reservation in advance to ensure availability. Reservations can easily be made through our website.
Breakfast is €22.50 per adult and includes an extensive selection of hot and cold dishes, beverages, and freshly prepared products.
Price Information*
*Please note that different rates may apply on public holidays. The applicable price will be shown in your reservation overview.
Yes, our breakfast buffet includes a selection of vegetarian, vegan, gluten-free, and halal options.
The hotel features one buffet restaurant, one à la carte restaurant, one fine dining restaurant, one hotel bar, and one Barista Lounge.
Live Cooking Restaurant
Experience the ultimate All You Can Eat experience in Schiedam with our extensive live cooking buffet.
Sunday Brunch
Sleep in on Sunday and enjoy our delicious brunch buffet at Van der Valk Hotel Schiedam.
Breakfast Buffet
Wake up with a smile at Van der Valk Hotel Schiedam, where every morning starts with an unforgettable breakfast experience.
À la Carte Restaurant
Welcome to the à la carte restaurant at Van der Valk Hotel Schiedam, where culinary excellence and style come together.
Rooftop Restaurant 16th
Enjoy elevated dining and exceptional lunches under the guidance of Executive Chef Gijs Verbeek. Rooftop Restaurant 16th offers a unique culinary experience where Schiedam spirits, fine wines, and contemporary fine dining come together high above the city.
Hotel Bar
From a perfectly poured draft beer to an authentic Schiedam cocktail, the stylish Hotel Bar at Van der Valk Hotel Schiedam is the perfect place to relax in a casual atmosphere.
Barista Lounge
From a freshly brewed espresso to a creamy cappuccino with perfectly frothed milk, our Barista Lounge is the ideal place to enjoy a premium coffee accompanied by artisanal pastries.
Live Cooking Restaurant
Sunday Brunch
Breakfast Buffet
À la Carte Restaurant
Rooftop Restaurant 16th
Hotel Bar
Barista Lounge
Opening hours are subject to change. Please visit our website for the most up-to-date information.
We recommend making a reservation in advance. Reservations can easily be made through our reception or online via https://www.hotelschiedam.nl.
Guests are not permitted to enter our restaurants or bars wearing swimwear.
Rooftop Restaurant 16th follows a smart casual dress code. We kindly ask guests to wear neat and appropriate attire. Sportswear, jogging trousers, tracksuits, and flip-flops are not permitted.
Yes. For more information, please visit our website or contact our Sales Department at sales@schiedam.valk.nl.
We offer a variety of private dining options for different occasions. Please contact us via sales@schiedam.valk.nl or explore the possibilities in our brochure via https://www.hotelschiedam.nl/en/meetings-events/brochures/.
All of our rooms are equipped with the following standard facilities:
Yes, guests can use TV casting and access their own streaming services, including Netflix, on the in-room television.
No, we do not offer a digital concierge service. However, our reception team is always happy to assist you with any questions or requests during your stay.
Our Family Rooms feature one double bed and one bunk bed. The rooms include the following facilities:
Family Rooms can be booked through our website or by contacting us directly. Please note that we do not offer connecting rooms.
Yes, the Family Room features a separate sleeping area for children, separated by a glass sliding door.
Babies: 0–3 years
Children: 4–11 years
A Family Room accommodates a maximum of four guests, including up to two adults.
Yes, all Family Rooms are equipped with a bunk bed.
We offer two Family Rooms, both furnished with one double bed and one bunk bed. We do not have connecting rooms.
Baby cots are available for €20.00 per night, subject to availability. We do not provide bottle warmers.
Yes, our restaurant offers a dedicated children's menu with a variety of options, including healthy choices.
Did you know that every children's menu earns your child one digital stamp in the Valk Kids Passport? After collecting six stamps, the passport is complete and your child will receive a unique code to choose a fun gift from our webshop.
Yes, high chairs are available to ensure your child can dine safely and comfortably. You can request a high chair when making your reservation.
Yes, we take allergens into consideration when preparing children's meals. Please inform us of any dietary requirements or allergies when making your reservation or upon arrival at the restaurant.
Depending on the number of children present, we organise educational cooking activities for children during our Live Cooking buffet.
Depending on the number of children present, children can enjoy watching films or colouring activities in the Executive Dining area.
No, Van der Valk Hotel Schiedam does not have an outdoor playground.
Our swimming pool has separate men's and women's changing rooms. Children may use the changing rooms together with their parent or guardian.
Yes, baby changing facilities are available in the restrooms on the ground floor.
Yes, the hotel is easily accessible by both train and metro. From Schiedam Centrum Station, take Metro Line B towards Hoek van Holland Haven and exit at Schiedam Nieuwland Station. From there, it is a short walk to the hotel.
Train:
The nearest train station is Schiedam Nieuwland Station, located approximately a 10-minute walk from the hotel.
Bus:
Several bus routes operate from Schiedam Centrum towards the hotel. The nearest bus stop is Schiedam Nieuwland, approximately a 10-minute walk from the hotel.
The average travel time from Schiedam Centrum Station to the hotel is 15–20 minutes.
The nearest airport is Rotterdam The Hague Airport, located approximately 10–15 minutes by car from Van der Valk Hotel Schiedam.
By bus and metro:
From the airport, take Bus 33 towards the city centre. Transfer to the metro and travel to Schiedam Nieuwland Station. From there, it is approximately a 12–15 minute walk to the hotel. Total travel time is approximately 25–35 minutes.
By taxi:
A taxi ride from the airport to the hotel takes approximately 10–15 minutes.
Yes, hotel guests can enjoy complimentary parking during their stay.
No, it is not necessary to reserve a parking space in advance. The hotel generally offers ample parking facilities for guests.
Yes, the hotel offers 40 paid charging points for electric vehicles in the hotel car park:
Van der Valk Hotel Schiedam features 40 paid charging points for electric vehicles.
Our charging facilities include:
Van der Valk Hotel Schiedam offers a comfortable electric shuttle bus, exclusively available for hotel guests. This service is ideal for short journeys within the local area, such as trips to the train station or the centre of Schiedam.
If you would like to use our shuttle service, please submit your request at reception. Please note that the shuttle operates subject to availability.
No, long-term parking is not available at the hotel.
Our fitness centre, located on the 16th floor, is equipped with Technogym equipment, including treadmills, exercise bikes, cross trainers, strength training machines, and free weights. Everything you need to maintain your workout routine during your stay is at your disposal.
Below you will find the opening hours of our Wellness & Fitness facilities on the 16th floor.
Swimming Pool
Daily: 07:00 – 22:00
Saunas & Steam Room
Fitness Centre
Daily: 07:00 – 22:00
Yes, towels are provided for use during your workout. After use, please place them in the designated laundry basket so they can be professionally cleaned and hygienically reused.
Yes, complimentary access to the fitness centre is included for all hotel guests.
No, the fitness centre is exclusively available to hotel guests.
No, there is no fitness instructor or personal trainer available on site.
Below you will find the opening hours of our Wellness & Fitness facilities on the 16th floor.
Swimming Pool
Daily: 07:00 – 22:00
Saunas & Steam Room
Fitness Centre
Daily: 07:00 – 22:00
No, towels are not provided in the wellness area. Two additional towels are available in your hotel room for use during your visit.
Yes, wearing swimwear is mandatory throughout our wellness facilities.
Our indoor swimming pool is heated to a comfortable temperature. The wellness area features one steam room (hamam) and two saunas with temperatures of 65°C and 85°C.
To ensure a pleasant and relaxing experience for all guests, we kindly ask you to observe the following house rules.
The following rules apply to children:
No, there is no lifeguard on duty.
Yes, complimentary access to the swimming pool is included for all hotel guests.
No, the swimming pool is exclusively available to guests staying at the hotel.
No, the wellness facilities are exclusively available to hotel guests.
No additional wellness treatments or spa services are available.
You may wear your regular shoes up to the changing rooms. Blue protective shoe covers, available at the entrance of the wellness area, must be worn until you reach the changing facilities.
Regular shoes are not permitted beyond the changing rooms.
No, reservations are neither required nor possible. You are welcome to use the wellness facilities freely during opening hours.
No, there are no designated quiet hours or special relaxation time slots.
Pets are only permitted in the Barista Lounge.
Certified assistance dogs, including guide dogs, service dogs, and hearing dogs, are welcome throughout the entire hotel.
Yes. Certified assistance dogs, such as guide dogs, service dogs, and hearing dogs, are permitted in all areas of the hotel.
Pets are not permitted in our hotel rooms. The only exception applies to certified assistance dogs, which are welcome throughout the hotel. If you are travelling with an assistance dog, we kindly ask you to inform us prior to your arrival so we can ensure a comfortable stay.
Yes, hotel guests can safely store their own bicycle or e-bike in the hotel's secure, locked bicycle storage facility.
Yes, the bicycle storage is covered and well-lit, ensuring that your bicycle or e-bike remains dry and secure.
Yes, the bicycle storage is locked and secured, allowing you to store your bicycle or e-bike with peace of mind during your stay.
No, use of the bicycle storage is included with your stay.
Yes, you may charge your e-bike battery in the bicycle storage area. For safety reasons, it is not permitted to take the battery into your hotel room for charging.
Yes, please click here to view our bicycle and e-bike rental options.
Yes, a child seat can be added to your bicycle rental for an additional charge during the booking process.
Yes, our reception offers QR codes that give you access to a selection of digital cycling routes in the surrounding area.
Yes, packed lunches can be added to your reservation by contacting us at receptie@schiedam.valk.nl.
Yes, packed lunches can be pre-ordered by contacting receptie@schiedam.valk.nl.
A standard packed lunch includes:
Contents are subject to change.
Yes, we are happy to accommodate dietary requirements and allergies. We kindly ask you to inform us of your preferences when requesting your packed lunch.
Yes, you can add multiple packed lunches to your reservation by contacting receptie@schiedam.valk.nl.
The hotel offers a variety of meeting rooms and multifunctional event spaces. The rooms vary in size and are suitable for both small and large gatherings.
The theatre-style capacity varies by room.
The U-shape capacity differs for each room.
The boardroom capacity varies depending on the room.
Our meeting rooms are equipped with:
Van der Valk Hotel Schiedam offers a variety of meeting packages. The contents are subject to change. For the latest availability and pricing, please contact sales@schiedam.valk.nl.
Half-Day Meeting Package
Full-Day Meeting Package + Lunch
Full-Day Meeting Package + Dinner
Full-Day Meeting Package + Lunch & Dinner
For the latest pricing, please contact us without obligation at sales@schiedam.valk.nl.
We offer a wide range of catering options, including:
A wide variety of meeting breaks can be added to your reservation, ranging from healthy refreshments to savoury energy boosts.
Yes, we are happy to accommodate dietary requirements and allergies. We kindly ask that these are communicated prior to the meeting or reservation.
A digital invoice will be sent to the billing details registered with us after the meeting or event has taken place.
Upon request, we can provide a pro forma invoice showing the VAT breakdown before the event. After the meeting, we can also send a digital VAT specification.
Reservations of 10 rooms or more are treated as group bookings. From that point onward, all communication will be handled by our Sales Department rather than the reception.
Would you like to submit a group request? Please contact sales@schiedam.valk.nl.
The applicable group booking terms and conditions can be found on the final pages of your quotation. You can easily request a quotation, free of obligation, by contacting sales@schiedam.valk.nl.
Yes, the hotel offers a comfortable workspace where you can finish your work, browse the internet, or hold a business meeting. Our Barista Lounge is open daily from 10:00 to 17:00.
Please note that a food or beverage purchase is required when using the Barista Lounge as a workspace.
Yes, day rooms are available for guests who need a temporary place to work or relax. You can easily reserve a day room by contacting our reception at receptie@schiedam.valk.nl or by calling +31 (0)10 800 2800 (option 1).
The cost of a day room depends on the requested duration and availability. For the current rates, please contact our reception at receptie@schiedam.valk.nl or call +31 (0)10 800 2800 (option 1).
Yes, the hotel provides a comfortable area where you can work, access the internet, or hold a business meeting without a reservation. Our Barista Lounge is open daily from 10:00 to 17:00.
Please note that a food or beverage purchase is required when using the workspace.
Yes, the terrace is freely accessible to all hotel guests during their stay. The terrace is seasonal and only opens when weather conditions permit.
Would you like to know if the terrace is open? Please contact us on +31 (0)10 800 2800 (option 1).
To ensure a pleasant experience for all guests, we kindly ask you to observe the following rules:
No, smoking is not permitted on the terrace. Smoking is only allowed in the designated smoking area located in the hotel car park.
Yes, pets are welcome on the terrace, provided they are kept on a leash and do not disturb other guests.
Yes, the terrace is weather dependent and is only open under suitable weather conditions.
If you would like to know whether the terrace is open, please contact us on +31 (0)10 800 2800 (option 1).
Yes, these attractions are suitable for visitors of all ages. Plaswijckpark and Diergaarde Blijdorp are especially popular with families, while the Euromast is a favourite destination for adults and couples alike.
No, the hotel does not offer tickets or special packages in combination with these attractions.
Yes, the hotel is located close to Schiedam Nieuwland Metro Station. From there, you can easily travel by metro and tram to Rotterdam and its various attractions in approximately 20–30 minutes.
Yes, Diergaarde Blijdorp (Rotterdam Zoo) is located close to Van der Valk Hotel Schiedam and is one of the most popular attractions in the region.
Diergaarde Blijdorp is approximately 15 minutes by car from the hotel.
Yes, you can easily reach Diergaarde Blijdorp by metro followed by a short bus or tram connection. The total travel time is approximately 20–30 minutes.
Several beautiful nature and recreational areas can be found close to Van der Valk Hotel Schiedam, including:
Yes. Prinses Beatrixpark is located approximately 5 minutes by car from the hotel, while Kralingse Bos can be reached in around 15 minutes by car.
Absolutely. Midden-Delfland is particularly well known for its beautiful walking routes through the Dutch polders, alongside waterways, and past charming historic villages.
Yes, our reception provides QR codes that give you access to a selection of digital walking routes in the surrounding area.
Several renowned museums can be found in the vicinity of Van der Valk Hotel Schiedam, including:
Rotterdam hosts a variety of temporary exhibitions throughout the year, including at:
The exhibition venues are approximately 5–15 minutes by car from the hotel.
Yes. Both the Maritime Museum Rotterdam and Kunsthal Rotterdam regularly organise interactive and family-friendly activities for children.